I had to spend a couple of hundred bucks’ worth of the baleboosteh’s money on a new copy of QuickBooks that we really didn’t want or need, because:
- Intuit pushed an update that caused a runtime error in QuickBooks.
- Our version of Quickbooks is the 2006 release, which worked fine until the update this week broke it.
- QuickBooks 2006 is an end-of-life product. Everything older than QuickBooks 2009 is an end-of-life product. This means, three years and you’re SOL. (By contrast, Microsoft will continue to support Windows XP, introduced in 2001, until 2014. They offer extended support for the Office 2007 suite, released in 2006, through 2017.)
- Intuit will not support end-of-life products. Not even if it was their own gorram gone-wrong update that caused the need for support.
- The only thing they will do is to sell you a copy of QuickBooks 2011 at full price, not upgrade, after which they will grant you thirty days’ free support that you now don’t need, because the 2011 release isn’t broken.
This kind of crap is why I would go elsewhere as fast as possible, were it not that their products are basically better than anything I’ve seen in competition.
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