Category Archives: Empire

The Enormous Computer Corporation

A one-trick pony

Posted on May 16, 2005 by Marchbanks

I expect somebody to notice that I’m doing good work and advance me accordingly. Continue reading →

Posted in Empire, Work (WORK!!?!??!) | 5 Comments

Somebody chopped up my day

Posted on May 10, 2005 by Marchbanks

First, T called me at work just after eight o’clock to say that Piet had a flat, and how does she change the tire. Continue reading →

Posted in Cars, Empire, Work (WORK!!?!??!) | 3 Comments

tick . . . tick . . . tick . . . .

Posted on March 29, 2005 by Marchbanks

I could have told them that would happen, but no one would have believed me without the data. Continue reading →

Posted in Empire, Work (WORK!!?!??!) | 7 Comments

I saw this one coming

Posted on March 1, 2005 by Marchbanks

One of the other support queue managers had come around to him, and stood there making patterns with his toe in the dirt as he asked, “Ummmm . . . our techs aren’t ready to pick up Company B and Company E yet, so . . . ummmm . . . could we borrow Sam back for a few days?  Like, um, maybe for a week? Continue reading →

Posted in Empire, Work (WORK!!?!??!) | 6 Comments

I didn’t go

Posted on December 6, 2004 by Marchbanks

Right now, I’m in about as good a place as I could want to be after such a long time down. Continue reading →

Posted in Empire, Work (WORK!!?!??!) | 1 Comment

And the hits just keep on coming

Posted on November 25, 2004 by Marchbanks

It seemed like I couldn’t get any tickets closed for the life of me. Continue reading →

Posted in Empire, Work (WORK!!?!??!) | 2 Comments

More compliments, from the inside

Posted on November 10, 2004 by Marchbanks

Sam’s role in support of the SLA contracts are noted throughout the Empire and our supporting vendors and he is continually recognized as the reason we continue to be successful in meeting/exceeding the customer’s requirements and expectations. Continue reading →

Posted in Empire, Work (WORK!!?!??!) | 5 Comments

At last, a customer compliment letter

Posted on October 3, 2004 by Marchbanks

I knew I was in for a long haul when the customer began the call with “I think I did something stupid . . . .”  He was right. Continue reading →

Posted in Empire, Work (WORK!!?!??!) | 4 Comments

The longest day of the year

Posted on September 7, 2004 by Marchbanks

Millions of people returned to school and work from summer vacation, and they all discovered their computers Don’t Work. Continue reading →

Posted in Empire, Work (WORK!!?!??!) | 5 Comments

Stretching the long arm of coincidence

Posted on August 25, 2004 by Marchbanks

I was talking to someone in Barking, Essex, fifty-five hundred miles away, who shared my name. Continue reading →

Posted in Empire, Family, Personal History, Work (WORK!!?!??!) | 2 Comments