Category Archives: Empire

I only wish I could trust our other divisions to see it my way so I didn’t have to do stuff myself that shouldn’t have to be mine to do. Continue reading →

I’ve been collecting a few Interesting Calls in the last few days. Continue reading →

Time the call could have taken if I’d had to flounder around:  probably 40 minutes.  Time the call actually took ’cos I knew what to do and where to look:  22 minutes. Continue reading →

The first time this award was ever given, and I won it. Continue reading →

So being #6 is a big deal, yes. Continue reading →

If I’m gonna be brought to the attention of top management, this is certainly the way I’d want it to happen. Continue reading →

It’s nice to be recognized for doing well at what you do well. Continue reading →

Instead of having an L2 at the end of my row who already knows me, my capabilities, and my style, I’m forced to get access to an L2 in another call center that may be a thousand miles away, who CERtainly doesn’t know me from Adam’s off ox. Continue reading →

If I’m going to be required to go to a meeting, I’d rather not be run off forcibly once I’m there. Continue reading →