Today about midday, my team lead strongly suggested, indeed, asked very seriously (i.e., was trying NOT to have to order me) that I take tomorrow off as a mental health day. Actually, he wanted me to take more time than that, but I wouldn’t agree to more than the one day. He also, because I told him I’d made the attempt last week and gotten no more than an automated “hi, nobody’s available to help you right now, please leave a message’ from our benefits provider and then no callbacks or followup from them, got on the phone and hacked his way through the jungle to sign me up for an FMLA claim in case I need to use it. (I was impressed. How many of you have a team lead who’d go to that trouble for you?)
My tolerance for front-line tech and customer idiocy is way down, and I’m not filtering my responses worth a good goddamn—or I am filtering enough not to blast a customer or an L1 directly, but there’s periodic shouting from my cube when I’m particularly exasperated. Next Wednesday and my psych appointment can’t get here soon enough.
11 Responses to Not holding on all that well